Managing customer experience in times of inflation

Concerns over inflation and recession can negatively impact consumer mindset. STEVEN VAN BELLEGHEM shares advice on thriving as a retailer in a market populated by sensitive customers.
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JAA president tenders shock resignation

The Jewellers Association of Australia (JAA) has been sent scrambling for new leadership following the shock departure on Friday of president Karen Denaro.
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My Bench: Eleanor Hawke

OCTOBER SPOTLIGHT: Eleanor Hawke’s favourite part of the job is presenting clients with their new item of jewellery and seeing the joy in their faces.
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Fortune Star expected to shine at upcoming auction

A remarkably rare giant pink diamond is set to be auctioned in Geneva in November, commanding a hefty presale estimate of $US35 million ($AU54 million).
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Natural Diamond Council facing financial crisis

The Natural Diamond Council (NDC) is expected to lose approximately half of its budget for 2023, a brutal blow for the international industry advocate.
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Pandora launches Keith Haring-inspired jewellery collection

Pandora has unveiled a new creative jewellery collection in collaboration with US artist Keith Haring.
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Strange diamonds found in meteorites

A group of scientists say that their discovery of unusual diamonds in meteorites may advance the production of man-made diamonds.
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